Try and practice the latest Avaya : 78202T real questions & answers
Updated: Aug 15, 2026
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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Real Exam Qty: | 30 |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Online Test |
| Related Certifications: | Avaya IP Office Platform Technical Associate Implement (ASTA-7720) Avaya Certified Support Specialist (ACSS) |
| Passing Score: | 70% |
| Certificate Validity Period: | Valid until program retirement |
| Exam Duration: | 60 minutes |
| Recommended Training: | Avaya IP Office Platform Support Training |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Hold Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Backup, Restoration and System Upgrades | 20% | - Configuration management - Software and firmware upgrades - System recovery processes - Backup and restore procedures |
| Topic 2: Avaya IP Office Platform and Security Administration | 20% | - Platform architecture and components - Security settings and policies - User and extension configuration - System administration and management |
| Topic 3: Call Flow Configuration and System Monitoring | 20% | - Call behavior analysis - System monitoring tools - Voicemail and UCM configuration - Call routing and short codes |
| Topic 4: Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - System logging and analysis - SSA and Monitor tools usage - Network and SIP diagnostics |
| Topic 5: System Status, Troubleshooting and Alarm Management | 20% | - Performance monitoring - Issue escalation procedures - Alarm identification and resolution - Fault isolation and troubleshooting |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.
Which application would be the most appropriate for these users, given their needs?
A) one-X Mobile Preferred
B) Mobile Twinning
C) Avaya Communicator
D) Avaya Equinox
2. Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?
A) WebLM License Manager
B) System Status Application (SSA)
C) Avaya Diagnostic Server (ADS)
D) Avaya IP Office Manager
3. Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?
A) Telephony-Supervisor Settings
B) Services
C) Mobility
D) User Rights
E) Extension
4. A remote worker using Avaya Windows Communicator visits the office headquarters where IP Office and one-X® Portal are located.
Which two technologies can enable the worker to re-register locally? (Select two.)
A) Extensible Messaging and Presence Protocol (XMPP)
B) Session Border Controller
C) Port Address Translation (PAT)
D) Wi-Fi calling
E) Split-brain DNS
5. Which application can be used to display the configuration size of the Avaya IP Office system?
A) System Status Application
B) Manager Application
C) Web Manager Application
D) Web LM Application
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D,E | Question # 5 Answer: A |
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