Try and practice the latest SAP : C_C4HFSM_91 real questions & answers
Updated: Aug 10, 2026
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SAP C_C4HFSM_91 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 19Q1 |
| Exam Number: | C_C4HFSM_91 |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | Certification valid for the respective SAP product release |
| Related Certifications: | SAP Certified Application Associate - SAP Service Cloud SAP Customer Experience Certifications |
| Passing Score: | 63% |
| Exam Format: | Multiple Choice, Multiple Response, Scenario-Based Questions |
| Exam Price: | USD 550 |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Sample Questions: | SAP C_C4HFSM_91 Sample Questions |
| Exam Way: | SAP Certification Hub online proctored exam or authorized SAP testing center. |
| Pre Condition: | No mandatory prerequisite certification. SAP recommends practical experience with SAP Field Service Management implementation and configuration. |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hfsm_91-sap-certified-application-associate---sap-field-service-management-19q1-g/ |
SAP C_C4HFSM_91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration | 8% - 12% | - System Connectivity
|
| Master Data Management | 12% - 18% | - Master Data Configuration
|
| Customer Self-Service and Crowd Service | < 8% | - Customer Engagement
|
| Administration and Configuration | 8% - 12% | - System Administration
|
| Planning and Dispatching | 12% - 18% | - Resource Planning
|
| Analytics and Reporting | 8% - 12% | - Business Analytics
|
| Business Rules and Automation | 8% - 12% | - Automation Features
|
| Mobile Field Service Execution | 12% - 18% | - Mobile Application Usage
|
| Smartforms and Reporting | 8% - 12% | - Forms and Documentation
|
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.
A) Availability status
B) Work time pattern
C) Booked assignments
D) Missing skills
2. As a technician, you want to complete multiple activities. Which process allows you to do that in the SAP Field Service Management mobile app? Choose the correct answer.
A) Standard Checkout
B) Save Efforts
C) Group checkout
D) Complete Smarform
3. You can add new moments to Customer Self Service (NOW). Determine whether this statement is True or False.
A) False
B) True
4. Which tool is recommended by Core systems for presenting your Android and iPhone mobile screen on a desktop computer? Choose the correct answer.
A) AirPlay
B) Chrome Cast
C) Mirroring360
D) Facetime
E) ActiveX
5. Which module in SAP filed Service Management is used to create documentation and guidelines for service execution? Choose the correct answer.
A) Smart forms and Feedback
B) Planning and Dispatching
C) Master Data
D) Administration
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |
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