Exam Code: ACA-100
Exam Name: Appian Certified Analyst
Certification Provider: Appian
Corresponding Certification: Appian Certification Program

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Last Updated: Sep 17, 2026

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Appian ACA-100 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: User Story Creation	14%	- Illustrate the standard user story format - Categorize user stories and collect appropriate requirements based on categorization - Identify the story status (e.g., Draft, Defined, Done) - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Work with the Product Owner in managing product backlog
Topic 2: Introduction to the Appian Platform	24%	- Recognize different Appian user experiences - Describe common Appian use cases (platform capabilities) - Identify the purpose of each Appian object - Recognize role-based application security - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Design the user experience (in collaboration with the development team)
Topic 3: Appian Software Development Lifecycle (SDLC)	22%	- Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Evaluate the test scenario before user acceptance testing (UAT) - Recognize the roles and associated responsibilities of team members - Differentiate between various stages of the Appian SDLC - Explain the different agile scrum ceremonies - Identify use cases for various environments
Topic 4: Business Process Modeling	20%	- Specify which nodes would or would not be used in a given scenario - Identify common Business Process Model Notation (BPMN) elements - Illustrate the best method to clearly define user roles when creating a process model diagram - Describe the benefits of creating a future state process model with SMEs - Explain the most common gateway types in the Appian Process Modeler - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Identify automation opportunities from a given process
Topic 5: Requirements Gathering	20%	- Describe techniques for eliciting requirements (interviews, workshops, observation) - Translate business needs into Appian-specific requirements - Identify and manage requirement dependencies and constraints - Identify key stakeholders and their roles in the requirements process - Document and validate business requirements

Appian Certified Analyst Sample Questions:

Question #1

An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

A. Using a SAIL form
B. Using an image analysis connected system
C. Using a natural language connected system
D. Using a decision table

Reveal Solution Discussion 0

Correct Answer: C 🗳️