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HRCI aPHR Exam Syllabus Topics:

HRCI Associate Professional in Human Resources Sample Questions:

1. Olivia believes that it is a good idea to conduct an employee survey each year to get input about employee attitudes. Her vice president thinks that employee surveys cost too much money and don't provide much value in the end.
What should Olivia tell the vice president?
Response:

A) In the modern workplace, employee attitudes are controlling factors. Surveys will help managers regain control of the workplace.
B) A well-constructed employee survey can provide information about the types of employment benefits employees would find attractive, how they feel about their managers, and if they believe they are being treated fairly. All of these feedback categories can be assigned dollar values and can be compared over time as budget impacts.
C) The organization Olivia worked at before did an employee survey, and she thinks it would communicate to employees that the employer is willing to listen to them.
D) Since the professional HR community is suggesting that employee surveys be conducted each year, it would be wise for Olivia's organization to do that also.

2. The training specialist at a chain of retail stores is conducting a training evaluation after the new customer service VIP training that took place last quarter.
He is analyzing data from observations, interviews, tests, and surveys to assess whether new skills were successfully transferred to the job by the trainees.
The analysis he is completing is an example of what type of evaluation?
Response:

A) Learning on the job
B) Reaction
C) Behavior
D) Results

3. An injury and illness prevention plan is a tool for improving safety when Response:

A) A company receives a letter from OSHA saying they will soon be inspected
B) Personal protective devices are sent out for repair
C) A company wants to communicate with its employees the procedures for handling certain hazards
D) An employer wants to cover up hazards that have been bothering people for years

4. A candidate's ability to complete an actual job task is best tested through a(n):
Response:

A) Achievement test
B) Predictive index
C) Work sample test
D) Aptitude test

5. When someone at work is injured and the injury is treated with Steri-Strips, OSHA classifies it as Response:

A) A reportable first-aid injury
B) A nonreportable first-aid injury
C) A reportable serious injury
D) A nonreportable serious injury

Solutions: