Try and practice the latest Avaya : 74970X real questions & answers
Last Updated: Sep 12, 2026
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Avaya 74970X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration | - System setup and deployment
|
| Topic 2: Operations and Maintenance | - Monitoring and troubleshooting
|
| Topic 3: Channel and Interaction Management | - Omnichannel handling
|
| Topic 4: Avaya Oceana Architecture | - Core components and services
|
Avaya Oceana® Solution Support Sample Questions:
Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?
- A. It can be set to a Routing VDN number.
- B. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.
- C. It can be set to a RONA VDN number.
- D. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
Correct Answer: B 🗳️
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
cd /var/log/avaya/aes/dmcc-trace.log hr-oceanal-aes DmccMain[24600] - 06:00 2017 275 1 com.avaya.aes [ : StartApplicationSTE: com.avaya.sessionsvc.SessionServiceImp] WARNING - Authentication failed : clientID=XML Encrypted: 192.168.1.100:25067, user=csc After reviewing the error message, which action will fix the customer's problem?
- A. Reboot the AES server and re deploy CSC service.
- B. Change the CSC user password in AES server and reboot AES.
- C. Redeploy CSC Service and reboot Oceana Cluster 1.
- D. Match the correct CSC user password In AES and CSC service.
Correct Answer: D 🗳️
To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)
- A. CS TOOL
- B. Web Browser
- C. SERVICE MAP
- D. POSTMAN
Correct Answer: A,B 🗳️
Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?
- A. The existing ED workflows should be renamed before deploying new ED workflows for the same channel.
- B. The existing ED workflows should be deleted before deploying new ED workflows for the same channel.
- C. ED allows you to deploy both old and new ED workflows In the ED without any problems.
- D. ED does not allow you to deploy a new call flow when there is an existing call flow for the same channel.
Correct Answer: A 🗳️
A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?
- A. In the System Manager on the Cluster Administration under Backup and Restore Job Status
- B. In the System Manager on the Server Administration under Backup and Restore Job Status
- C. In the System Manager on the Avaya Breeze
- D. In the System Manager on the Server Management
Correct Answer: B 🗳️
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