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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. A development team has too much work in progress. Features are started quickly, but many remain unfinished for long periods, causing delays and confusion.
Which technique would BEST help the team improve flow?

A) Service level management
B) Chaos engineering
C) Shift-left testing
D) Kanban

2. An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its 'change enablement' and 'deployment management' practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?

A) Valuable investments
B) Co-created value
C) Assured conformance
D) Fast development

3. Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?

A) Valuable investments
B) Co-created value
C) Assured conformance
D) Resilient operations

4. Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?

A) Toyota Kata
B) Design thinking
C) Complexity thinking
D) Service-dominant logic

5. An organization is considering its options for mitigating service continuity risks in an effort to ensure resilient operations. It has determined alternative sites that are suitable for use to resume normal operations in the event of a natural disaster, established data backup capabilities and identified manual ways of working.
Which would be the BEST option this organization could consider to complete its overall risk mitigation?

A) Ensure the physical security of the sites
B) Ensure the plan is tested
C) Ensure the plan is clear and concise
D) Ensure the availability of data

Solutions: