Try and practice the latest Peoplecert : ITILFNDv5 real questions & answers

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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. Which of the following is NOT one of the steps in value stream mapping?

A) Value stream identification
B) Mapping of the 'as-is' value stream
C) Mapping a 'to-be' value stream
D) Value stream management

2. What ensures that a service provider and a service consumer continually co-create value?

A) Change enablement
B) Service relationship management
C) Service offerings
D) Service consumption

3. Which activity focuses on minimizing the impact of incidents and disasters when they happen?

A) Transition
B) Design
C) Operate
D) Support

4. Which of the following is TRUE about value co-creation?

A) Value is created only by the service provider and delivered to the consumer
B) Value is created jointly through interactions between service providers and service consumers
C) value is created independently of service relationships
D) Value is defined and consumed by a service provider

5. What is continuous integration?

A) The ability to track and evaluate service value
B) A method of ensuring ultra-scalable systems through operations engineering
C) Automatically releasing every code change into production
D) Regularly merging code into a central repository with automated builds and tests

Solutions: