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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Bobahaven has purchased the Licenses, Permits, and inspections modules of Public Sector Solutions and Is eager to transform its constituents' experience by providing authenticated digital permit applications and self-service for constituents. Bobahaven's marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has indicated that while brand standards are important to comply with, the speed to market of this constituent digital experience is a higher priority. Which two Experience Site templates will the consultant select for building and deploying an authenticated digital experience with some custom branding but with an emphasis on an accelerated development timeframe?

A) Select the BYO (Aura) template and deploy a mix of custom-built Lightning Components with standard components.
B) Select the BYO (Lightning Web Runtime) template and deploy custom-built Lightning Components.
C) Select the Licenses and Permits Experience Site template, and customize the theme.
D) Select the Help Center Experience Site template, and customize the theme.

2. To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?

A) Employee Productivity Plus Access
B) Employee Experience for Public Sector
C) Employee Experience Community Access
D) Public Sector Solutions User Access
E) Employee Productivity Plus User Data Access

3. A government agency wants to implement the Licenses, Permits, and Inspections modules of Public Sector Solutions. The agency needs to issue licenses and permits to two different sets of constituents; business constituents and private constituents. The agency would like to roll out licenses and permits to their business constituents first, followed by the private constituents at a later date. What data model and implementation strategy should a technical consultant recommend to the government agency for this use case?

A) Implement both the Business Account and Contact data model for business constituents and the Person Account data model for private constituents at the same time.
B) Implement the Business Account and Contact data model for business constituents now, and implement the Person Account data model for private constituents at a later date.
C) Implement both the Business Account and Contact data model for business constituents and the Household Account and Contact data model for private constituents at the same time.
D) Implement the Business Account and Contact data model for business constituents now, and implement the Household Account and Contact data model for private constituents at a later date.

4. A permitting agency needs to assign inspection work to inspectors with the appropriate certifications. If no qualified inspector is available within the assigned service territory, supervisors should be able to identify the scheduling conflict immediately. Which Salesforce capability best supports this scenario?

A) Queue-based assignment only
B) Field Service scheduling with skills and service territories
C) Salesforce Reports without scheduling configuration
D) OmniScript conditional visibility

5. A state agency allows applicants to upload supporting documents throughout an application process. Reviewers need to verify each document before the application can move to the final approval stage. Which approach best enforces this requirement with minimal customization?

A) Store documents as Notes related to the applicant
B) Require reviewers to manually update a custom checkbox
C) Create a nightly Batch Apex job to verify attachments
D) Configure document checklist requirements and use Flow to validate completion before approval

Solutions: