Last Updated: Aug 19, 2026
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To get a Salesforce certified specialist means to have an advantage over other competitors in the job market. And yes, getting a dream job that both pays well and is enjoyable is much easier than you might think: it only requires you to pass ADM-201 test. So, attain the Salesforce Certified Administrator qualification with the help of the abovementioned insightful books and a specially designed course and become a better specialist with a decent salary.
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Within this domain, the students should confirm their ability to define the sales process capacitates and impact depending on a scenario; determine the relevant sales productivity features with the help of opportunity tools, as well as understand when Price Books and products should be utilized depending on a scenario; define the capacities of campaign management and lead automation tools; define the Salesforce Content capacity.
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In the framework of this subject, the examinees need to have expertise in explaining the standard relationship model & object architecture; explaining how to design, delete, and configure fields & layouts on custom and standard objects, as well as understanding the results caused by deleting fields; defining how to design and assign record types, business processes, and page layouts, for standard and custom objects depending on a scenario.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service and Support Applications | 10% | - Case management
|
| Topic 2: Configuration and Setup | 15% | - User interface configuration
|
| Topic 3: Automation | 15% | - Process Automation
|
| Topic 4: Data and Analytics Management | 17% | - Reports and dashboards
|
| Topic 5: Productivity and Collaboration | 10% | - Chatter
|
| Topic 6: Agentforce AI | 8% | - AI capabilities
|
| Topic 7: Object Manager and Lightning App Builder | 15% | - Lightning App Builder
|
| Topic 8: Sales and Marketing Applications | 10% | - Sales Cloud features
|
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