Try and practice the latest Cisco : 642-262 real questions & answers
Updated: Sep 08, 2026
No. of Questions: 133 Questions & Answers with Testing Engine
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Cisco 642-262 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Implementing Cisco Unity Connection |
| Exam Number: | 642-262 |
| Available Languages: | English |
| Related Certifications: | Cisco Unified Communications Specialist CCNP Collaboration |
| Real Exam Qty: | 45-55 |
| Exam Format: | Drag-and-Drop, Simulations, Multiple Choice |
| Exam Price: | Approx. $200-300 USD |
| Passing Score: | Approx. 700-800 / 1000 scale |
| Exam Duration: | 75 minutes |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Implementing Cisco Unity Connection (IUC) Course |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 642-262 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Basic knowledge of Cisco Unified Communications Manager, VoIP, networking, and Windows/Linux administration; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/642-262.html |
Cisco 642-262 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User and Mailbox Management | 15% | - COBRAS import/export tool usage - Mailbox settings and features - User self-service and preferences - Creating and configuring user accounts |
| Topic 2: System Configuration and Features | 25% | - Security and access control - Distribution lists and contacts - Call handlers and greetings - Message transfer and dial plan - LDAP directory integration |
| Topic 3: Platform Architecture, Licensing and Deployment Models | 20% | - Virtualization and hardware specifications - System architecture and components - Supported deployment scenarios - Licensing types and requirements |
| Topic 4: Installation and Upgrades | 15% | - Post-installation verification - Pre-installation planning - Installation procedures - Version upgrades and migration |
| Topic 5: Maintenance and Troubleshooting | 5% | - Common issues resolution - Backup and restore procedures - Monitoring and alerts |
| Topic 6: Integration with Phone Systems | 20% | - SIP and SCCP configuration - Call routing and trunk configuration - PSTN and gateway integration - Integration with Cisco Unified Communications Manager |
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