Try and practice the latest ServiceNow : CIS-HR real questions & answers

Updated: Oct 11, 2026

No. of Questions: 130 Questions & Answers with Testing Engine

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ServiceNow CIS-HR Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Human Resources
Exam Number:CIS-HR
Related Certifications:ServiceNow Certified System Administrator (CSA)
Available Languages:English
Exam Duration:90 minutes
Exam Format:Multiple Choice, Multiple Select
Exam Price:$450 USD (varies by region/promotions)
Real Exam Qty:60
Passing Score:Approximately 70% (ServiceNow does not officially publish an exact passing score)
Certificate Validity Period:3 years
Recommended Training:ServiceNow CIS-HR Exam Blueprint
ServiceNow HR Service Delivery (HRSD) Implementation Course
Exam Registration:ServiceNow Training & Certification Portal
Now Learning Platform
Sample Questions:ServiceNow CIS-HR Sample Questions
Exam Way:Online proctored or test center (vendor-proctored exam delivery)
Pre Condition:ServiceNow Certified System Administrator (CSA) is strongly recommended; practical HRSD implementation experience is highly beneficial
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

What are the benefits of the CIS-HR exam

Those who pass the CIS-HR exam with the help of CIS-HR Dumps gain several benefits

  • Help ServiceNow grow their local market by proposing and selling ServiceNow technology.
  • As a ServiceNow Certified Consultant, you will be able to earn additional revenue by earning professional and continuing education credit and advancing your career.
  • Increase your job security by being a CIS-HR Certified Consultant.
  • Check out what benefits CIS professionals have enjoyed by becoming CIS-HR certified.
  • Help clients with their technology integrations and IT management needs by helping them implement ServiceNow technology in their organization.
  • Improve your professional standing in the market by becoming a CIS-HRC certified consultant.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf

CIS-HR Certification Experience & Skills

The CIS-HR Certification experience and skills you acquire relate directly to the specific tasks you will perform as a ServiceNow consultant. The experience you will acquire builds on your existing professional experience as an industry expert in service management. Our CIS-HR Dumps cover the ACAMS Certification which accomplishes the skills you will gain will help you develop your career as an industry expert, and will complement the work you have already done.

ServiceNow CIS-HR Exam Syllabus Topics:

SectionWeightObjectives
HR Journeys and Lifecycle Events20%- Lifecycle event configuration
- Journey Designer
- Onboarding / Offboarding / Transfers
- Activity Sets and triggers
HR System Architecture30%- HR data model (HR Case, HR Profile, tables)
- HR Service Delivery architecture
- HR criteria and targeting
- HR services and catalog structure
Core HR Applications and Employee Center30%- Employee Center configuration
- HR Dashboards and Reporting
- HR Case Management
- HR Administration
Security and Data Protection20%- Confidential HR data handling
- Contextual security for HR cases
- Role-based access control
- HR data security model

ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:

Question #1

What information does the HR Profile contain?

  • A. User ID and department information
  • B. Personal employee data
  • C. Employee skills
  • D. Employee relations cases
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

What happens when a cross-scope attempt is executed for the first time?

  • A. The record status is automatically set to allowed.
  • B. The record is automatically added to the Restricted Caller Access Privileges table and its status is set to Requested.
  • C. The record is automatically set to caller tracking.
  • D. The Read record status is automatically set to Accept and the system will allow the script to run.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Actual4Cert members. You can sign-up / login (it's free).

Question #3

Which Lifecycle Event activity type enables you to manage the dependencies or order of activities within an activity set?

  • A. Activity container
  • B. Approval
  • C. Notification
  • D. Employee task
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Which feature prevents editing or purging of employee documents based on an HR Profile?

  • A. Security Policy
  • B. Legal Holds
  • C. Retention Policy
  • D. Topic Detail
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Actual4Cert members. You can sign-up / login (it's free).

Question #5

If the Workflow editor is not utilized for a Lifecycle Event how does the system know when a task or approval should be triggered ' ?

  • A. The activity set trigger condition determines when it is triggered
  • B. Activities are manually triggered
  • C. Activities are automatically triggered on specific dates
  • D. The Activity trigger condition determines when it is triggered
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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