Try and practice the latest Microsoft : MB-210 real questions & answers

Updated: Oct 29, 2026

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Topics of MB-210: Microsoft Dynamics 365 Sales Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our Microsoft MB-210 exam dumps will include the following topics:

1. Perform configuration (40-45%)

Configure sales settings

  • Configure auto number settings
  • Create and manage sales collateral
  • Configure playbook management
  • Configure sales team roles
  • Configure default revenue type
  • Configure relationship cards
  • Configure fiscal year
  • Configure sales security roles
  • Configure goal management components
  • Configure currencies
  • Configure sales territories
  • Configure business closures

Configure processes

  • Configure record creation rules
  • Configure out of the box sales business process flows

Create and configure sales visualizations

  • Execute and analyze sales reports
  • Configure sales content pack for Power BI
  • Configure sales dashboards
  • Design and create sales charts

Configure integration with external sales applications

  • Implement LinkedIn Sales Navigator
  • Configure and enable embedded intelligence
  • Implement social selling assistant
  • Implement Dynamics 365 AI for sales

2. Manage core sales entities (20-25%)

Create and manage leads

  • Create and search for leads
  • Perform lead qualification
  • Scan business card
  • Convert activities to leads
  • Configure status reasons

Create and manage opportunities

  • Customize the Opportunity Close form
  • Create and search for opportunities
  • Track stakeholders and sales team
  • Add product line items to opportunity
  • Close opportunity as won or lost
  • Configure status reasons

3. Manage sales entities (35-40%)

Create and manage quotes

  • Convert quotes to orders
  • Create a template from a quote
  • Add quotes to opportunities
  • Edit quotes in various stages
  • Send quotes to customers

Create and manage sales order processing

  • Create and manage orders
  • Create and manage competitors
  • Create and manage invoices

Create and manage product and product catalog

  • Configure product families, bundles, and products
  • Configure product lifecycle
  • Configure price lists
  • Configure discount lists
  • Configure unit groups

Difficulty in Writing MB-210: Microsoft Dynamics 365 Sales Exam

In Exam, participants face many challenges, sometime questions which been asked in the exam are tough and it's not that easy to understand the context of those questions. Now the thing is how you can overcome with this situation, You should make proper study plan and accordingly work on it, Proper dedication would be helping you out to make things easier. In your study plan, you should place lots of practice test paper.

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Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Microsoft MB-210 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 Sales Functional Consultant
Exam Number:MB-210
Real Exam Qty:40-60
Available Languages:Spanish, English, Italian, German, Japanese, French, Chinese (Simplified), Portuguese (Brazil)
Exam Price:$165 USD
Exam Format:Case studies, Scenario-based questions, Multiple choice
Related Certifications:Microsoft Certified: Dynamics 365 Customer Experience Functional Consultant
Passing Score:700 (out of 1000)
Certificate Validity Period:2 years
Exam Duration:120 minutes
Recommended Training:Microsoft Learn: Dynamics 365 Sales Functional Consultant Learning Path
Exam Registration:Microsoft Learn
Pearson VUE
Sample Questions:Microsoft MB-210 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended knowledge of sales processes, Power Platform configuration, and Microsoft 365 services
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-210/

Exam MB-210: Microsoft Dynamics 365 Sales

Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle so that it can run efficiently and effectively to meet revenue targets, business strategies, and company objectives.

Candidates are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the organization. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the “lead to cash” journey.

Candidates must have strong business knowledge and should have first-person experience in one or more sales roles.

Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Download exam skills outline

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Configure additional tools and services25-30%- Configure sales automation and extensions
  • 1. Configure business process flows and workflows
  • 2. Configure custom controls and extensions
- Configure integration with external systems
  • 1. Configure data import/export and synchronization
  • 2. Integrate with marketing and service modules
- Configure sales insights and AI features
  • 1. Configure predictive scoring and recommendations
  • 2. Configure relationship analytics and health
Configure Dynamics 365 Sales35-40%- Configure entities and relationships
  • 1. Configure sales process flows and stages
  • 2. Configure entity relationships and business rules
  • 3. Customize lead, opportunity, account, and contact entities
- Configure integration and settings
  • 1. Integrate with Microsoft 365 and Power Platform
  • 2. Configure sales dashboards and reports
  • 3. Configure email templates and sales documents
- Configure core sales settings
  • 1. Configure sales security roles and access
  • 2. Configure product catalog and pricing
  • 3. Configure fiscal years and sales periods
  • 4. Configure sales territories and hierarchies
Manage core sales features30-35%- Manage sales transactions and records
  • 1. Manage product bundles and relationships
  • 2. Manage sales literature and collateral
  • 3. Create and manage quotes, orders, and invoices
- Manage lead and opportunity lifecycle
  • 1. Manage opportunity stages and close processes
  • 2. Create and qualify leads
  • 3. Manage competitors and sales teams
- Manage forecasting and analytics
  • 1. Manage sales goals and metrics
  • 2. Analyze sales performance and trends
  • 3. Configure and manage sales forecasts

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