Updated: Sep 29, 2026
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This Web Simulator is for Candidates Consultants who implement, deploy, use, maintain, or support advanced Microsoft Dynamics 365 in their customers' organizations. Candidates for this exam typically include developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application.
The Web Simulator will also help candidates to understand better the Dynamics CRM features and functionality using Microsoft Dynamics CRM 2016 Customization and Configuration creating a background in the business process as well as Microsoft Online Business Solutions.
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-716.aspx
Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application.
Part of the requirements for: MCSE: Business Applications
Languages: English, Japanese
Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer's business needs and configure and customize the application.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Customization and Configuration |
| Exam Number: | MB2-716 |
| Exam Format: | Performance-based, Case studies, Multiple choice |
| Real Exam Qty: | 40-60 |
| Certificate Validity Period: | Retired January 31, 2021 |
| Available Languages: | English, Japanese |
| Passing Score: | 700 (scale 1-1000) |
| Exam Price: | $165 USD |
| Related Certifications: | MCSE: Business Applications MCP |
| Exam Duration: | 120 minutes |
| Recommended Training: | Microsoft Official Learning Paths |
| Exam Registration: | Microsoft Learn Exam Page |
| Sample Questions: | Microsoft MB2-716日本語 Sample Questions |
| Exam Way: | Proctored online or onsite at authorized test centers |
| Pre Condition: | No formal prerequisites; recommended experience with Dynamics 365 customization |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-716/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement Entities, Relationships, and Fields | 20-25% | - Create and configure fields, option sets, and calculated/rollup fields - Create and manage system and custom entities - Implement field-level security and mappings - Define 1:N, N:1, and N:N relationships - Configure entity ownership and properties |
| Topic 2: Configure Microsoft Dynamics 365 | 20-25% | - Set up email, integration, and mobile access - Configure system settings - Configure auditing and document management - Manage security roles, business units, and teams |
| Topic 3: Implement Business Rules, Workflows, and Process Flows | 20-25% | - Manage process logic and automation scope - Build and customize business process flows - Create and configure client/server-side business rules - Design and manage background and real-time workflows |
| Topic 4: Manage Solutions, Forms, Views, and Visualizations | 25-30% | - Design and customize forms and form navigation - Configure publishers, versions, and solution components - Create and manage managed/unmanaged solutions - Create and modify views and visualizations |
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