Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.
The requirements:
* Users want to be able to access their old messages and integrate Slack with their calendars.
* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.
* Field representatives need to be able to access Slack securely on their company-owned mobile devices.
Based on the requirements, what should you recommend?
(Select the best answer.)

A) Move to the Slack Enterprise Grid plan.
B) Move to the Slack Business+ plan.
C) Stay with the Slack Free plan for another year.
D) Move to the Slack Pro plan.

2. You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A) Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
B) Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
C) Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).
D) Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

3. Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

A) Primary Org Owner
B) Multi-channel Guest
C) Member
D) Workspace Admin

4. A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

A) The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
B) Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.
C) Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.
D) The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.

5. As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?

A) Allow all users to remain logged in infinitely.
B) Log all users out of mobile anytime your organization experiences a security threat.
C) Set a mobile session duration of 2 weeks for all mobile devices.
D) Allow users to set their own mobile session duration.

Solutions: