Last Updated: Aug 10, 2026
No. of Questions: 84 Questions & Answers with Testing Engine
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| Section | Objectives |
|---|---|
| Topic 1: System Installation and Initial Configuration | - Platform deployment
|
| Topic 2: Voice Applications and Connectivity | - Communication services
|
| Topic 3: Maintenance and Troubleshooting | - System support
|
| Topic 4: Security and Administration | - Administrative management
|
| Topic 5: User and Telephony Configuration | - Endpoint configuration
|
| Topic 6: IP Office Architecture and Components | - IP Office system architecture
|
1. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
A) One-X@ Portal for IP Office
B) One-X@ Portal
C) Avaya telephones
D) IP Office Manager
E) VoiceMail Pro Client
2. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?
A) IP Phones with backup call server
B) IP Office Resiliency License
C) IP500v2 with redundant processor
D) VoiceMail Pro with a backup server
3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) License for the secondary VoiceMail Pro Server
B) Primary Server IP Address configured on the secondary server
C) Backup Server IP Address configured on IP Office
D) Secondary VoiceMail Pr Server installed on the network
4. Which two statements describe what is required to setup a Small Community Network (SCN) consisting of lour IP500v2 control units? (Choose two.)
A) The underlying network must be configured as a flat layer 2 subnet.
B) Combo Cards are required in all systems.
C) The extension, user, and group numbering on each system must be unique.
D) The user and group names on each system must be unique.
E) The total number of users within the Small Community Network must not exceed 250.
5. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.
A) ''Agent1''cannot be used as a name for a CCR agent.
B) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
C) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
D) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A | Question # 3 Answer: C,D | Question # 4 Answer: C,D | Question # 5 Answer: B |
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