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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is an imaging and printing industry trend?

A) using templates to create a business brand
B) converging of multiple functions into one device
C) seeking information on the internet
D) creating paperless offices

2. What do traditional copier-centric agreements usually include?

A) Accessories for the device at no additional cost
B) Free additional memory
C) No fees for breaking the contract early
D) A basic monthly fee with a per-copy charge over the maximum allowed monthly

3. What does the HP Printing Sales Guide help resellers do?

A) create professional sales presentations
B) determine the discounts that are available to them
C) calculate their margin on each device, accessory, supply, and
D) find which devices are discontinued

4. What is an accurate description of HP OXP?

A) Limits the types of reports that HP Web Jetadmin can run
B) Has four layers: device, management, workflow, and service
C) Provides a consistent user experience with an intuitive user interface
D) Increases the costs of installing partner solutions

5. What is the most important fact to remember about transactional and consultative sales?

A) You should focus only on your margin.
B) You should focus on your customer's business problems
C) You should focus primarily on volume of sales.
D) You should minimize time spent with customers.

Solutions: