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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. What are the three possible scenarios when resource quota dates will differ from the sales quota plan start and end date?

A) Territory resource is removed from a territory and the resource is end dated.
B) Quota is assigned to a future dated resource, who will join the organization in future.
C) Resource is deactivated.
D) Territory is deleted.
E) Territory is re aligned.

2. You identify three problems while testing the product and catalog structure.
1.Images are missing from certain products.
2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
Identify the three actions you would take to resolve these issues.

A) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
B) Verify that the correct URL has been entered in the image server alternate path.
C) Set the catalog as a Rollup Catalog.
D) Navigate to the category's Filter Attributes tab and add the appropriate filter.
E) Verify that the appropriate attribute are present and associated in the item master.
F) Upload the correct product images to Oracle's servers.

3. Part of Oracle Fusion CRM extensibility allows the user to browse an application's existing configuration in a tree format. The object tree reflects the latest configuration of the application for both standard and custom objects. Which three object details can be viewed from the object tree?

A) Object Relationships
B) Fields
C) Pages
D) Object Workflows
E) Server Scripts

4. You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
After you have created a new note type during the note setup process, you will be able to__________.

A) map the note type to the business object to aid in end user searching, filtering, and reporting
B) add custom fields to the note object
C) import the information from a legacy system
D) transfer information from the note object to standard fields within Oracle Fusion CRM
E) leave the mapping blank in order to provide end users with a "view all" option

5. The design team would like to add a new custom field on a Partner Management page, which only Marketing Partner users can see. What customizations should be applied to effect this change?

A) Use CRM Application Composer to extend the new field and apply Partners layer from the Customize Customer pages.
B) Use CRM Application Composer to extend the new field and apply External Layer from the Customize Customer pages.
C) Use Oracle composer to extend the new field and apply External Layer from the Customize Customer pages.
D) Use Oracle composer to extend the new field and apply the Marketing Partner job role from the Customize Customer pages.
E) Use CRM Application Composer to extend the new field and apply Site Layer from the Customize Customer pages.

Solutions: