Try and practice the latest Salesforce : CRT-101 real questions & answers
Updated: Aug 31, 2026
No. of Questions: 250 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Understanding functional and technical aspects of Preparation for Administrator (CRT101)
The following will be asked from you in the SALESFORCE CRT-101 exam dumps:
- Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions
- Describe the capacities of Salesforce Knowledge
- Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
- Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
- Describe the highlights of Chatter like feed, gatherings, following, and security
- Describe the capacities of the Community application, including Ideas and Answers
Salesforce CRT-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator Exam (CRT-101) |
| Exam Number: | CRT-101 |
| Available Languages: | Japanese, German, Spanish, English, Portuguese (Brazil), French, Italian |
| Passing Score: | 65% |
| Certificate Validity Period: | 1 year (maintenance required annually) |
| Exam Format: | Multiple Choice, Multiple Select |
| Real Exam Qty: | 60–65 (plus unscored items) |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform Administrator Salesforce Certified Platform App Builder |
| Exam Price: | USD 200 |
| Recommended Training: | Salesforce Trailhead Administrator Learning Path |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce CRT-101 Sample Questions |
| Exam Way: | Online proctored or test center exam |
| Pre Condition: | No formal prerequisites required, but Salesforce platform knowledge is recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
How much does Preparation for Administrator (CRT101) costs
- Passing Score: 60% or higher
- Types of questions: Performance Based Questions
- Examination Fees: $200 USD
- No of Questions: 60 Questions
- Length of Exam: 85 min
- Examination Name: Preparation for Administrator (CRT101)
Salesforce CRT-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Activity and Collaboration | - Chatter and collaboration tools - Tasks, events, and calendars |
| Topic 2: Standard and Custom Objects | - Fields, validation rules, and record types - Object relationships and schema design |
| Topic 3: Sales and Service Applications | - Service Cloud case management - Sales Cloud functionality |
| Topic 4: Workflow & Process Automation | - Workflow rules and approval processes - Process Builder and Flow basics |
| Topic 5: User Setup & Security | - Roles, permissions, and data access - Sharing settings and security model - User management and profiles |
| Topic 6: Reports & Dashboards | - Report types and filters - Dashboard components and analytics |
| Topic 7: Organization Setup | - Business hours, holidays, and fiscal year setup - Company settings and user interface configuration |
| Topic 8: Data Management | - Data import, export, and cleansing - Data quality and duplicate management |
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