Try and practice the latest ServiceNow : CSA real questions & answers
Updated: Aug 09, 2026
No. of Questions: 528 Questions & Answers with Testing Engine
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Get ready to start preparation for ServiceNow Certified System Administrator Exam
Now presenting the best study guide For ServiceNow CSA Exam
Quick info about ServiceNow CSA Exam
The ServiceNow Certified System Administrator Exam specification defines the goal,audience, testing options, exam content coverage, testing framework, and prerequisites become a ServiceNow certified system administrator. Passing the ServiceNow System Administrator Certification Exam demonstrates proficiency in ServiceNow system administration and certifies that a candidate has the essential skills and knowledge necessary to manage the configuration, deployment, and maintenance of the Platform. ServiceNow Successful completion of this certification exam also establishes the basic skill set necessary to further certify individuals. In this guide, we'll cover everything you need to know about the ServiceNow CSA Exam, including study tips, test content, scoring, the best ServiceNow practice exam, and much more.
Target Audience
The ServiceNow CSA exam is designed mainly for the sales engineers, ServiceNow customers as well as partners, and anyone who is seeking to become a certified system administrator.
ServiceNow CSA Exam Overview:
| Certification Vendor: | ServiceNow |
| Exam Name: | ServiceNow Certified System Administrator |
| Exam Number: | CSA |
| Certificate Validity Period: | Delta exam required for certification maintenance |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist |
| Passing Score: | 70% |
| Available Languages: | English, Japanese |
| Exam Duration: | 90 minutes |
| Exam Price: | USD $300 |
| Sample Questions: | ServiceNow CSA Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Completion of ServiceNow Fundamentals training is recommended. ServiceNow recommends 3-6 months of hands-on platform experience. |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blueprint?id=kb_article_view&sysparm_article=KB0011554 |
ServiceNow CSA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Topic 2: Instance Configuration | 11% | - Instance Personalization and Configuration
|
| Topic 3: Database Management and Platform Security | 27% | - Database and Security Administration
|
| Topic 4: Self Service and Automation | 20% | - Self-Service Features
|
| Topic 5: Platform Overview and Navigation | 7% | - Platform Overview
|
| Topic 6: Data Migration and Integration | 15% | - Migration and Automation
|
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