The Most Efficient CSA Pdf Dumps For Assured Success [2024]
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NEW QUESTION # 46
A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''
- A. The prefix of an incident cannot be changed because it is a built-in feature
- B. Create a Business Rule that modifies the prefix before the Insert operation
- C. Go to the Number Maintenance application and change the prefix to "IN" for incident
- D. Submit a Change Request to ServiceNow Technical Support
Answer: C
NEW QUESTION # 47
When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email How might you do that?
- A. On Search box, select text, type email, click enter
- B. Click List Magnifier to expand column search, on Short Description, lype *email, click enter
- C. Click List Magnifier to expand column search, on Short Description, type "email, click enter
- D. Click List Magnifier to expand column search, on Short Description, type email, click enter
Answer: C
NEW QUESTION # 48
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
- A. Tables and Fields
- B. A Database
- C. Service Processes
- D. User Permissions
- E. The Dependency View
Answer: A,B,C,E
NEW QUESTION # 49
Which field (or fields) is used as a unique key during imports?
- A. Sys IDs
- B. Coalesce Fields
- C. Match Fields
- D. Key Fields
Answer: B
Explanation:
Reference:
https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_learnv2_
NEW QUESTION # 50
What component of the ServiceNow infrastructure defines every table and field in the system?
- A. Schema
- B. Field Map
- C. Data Atlas
- D. Table Class Manager
- E. Dictionary
Answer: E
NEW QUESTION # 51
You have been asked to configure a form so an employee could a tablet and select the standard accessary options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take?
Choose 3 answers
- A. Create a Records producer, and on the form, add a check box variable for each accessary option.
- B. Create Catalog item for the tablet, and on the form, add a check box variable for each accessary option.
- C. Create Catalog item for the tablet, and add a variable set to the form, for the accessary options.
- D. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.
- E. On shopping Cart configuration, select option to show the Add Accessories button.
Answer: B,C,D
NEW QUESTION # 52
What is a key difference between Reporting and Performance Analytics?
- A. Performance Analytics contains snapshots of data taken over time; Reporting shows only the data as it is, at the moment the report is run.
- B. Performance Analytics shows KPIs; Reporting does not.
- C. Performance Analytics can show trends; Reports cannot.
- D. Reports can be run on a scheduled basis; Performance Analytics cannot.
- E. Performance Analytics data can be published to Dashboards; Reports cannot.
Answer: C
NEW QUESTION # 53
Buttons, form links, and context menu items are all examples of what type of functionality?
- A. Business Rule
- B. UI Policy
- C. Client Script
- D. UI Action
Answer: D
NEW QUESTION # 54
How can administrators utilize the same content for different notification channels?
- A. Enable Actionable notification content
- B. Provide Common notification content
- C. Configure Default notification content
- D. Set up Related notification content
Answer: B
NEW QUESTION # 55
What do you need to do before you can use an Application-based trigger in your flow?
- A. Activate application trigger spoke
- B. Assign Application trigger role [sn_app_trigger_write] to SME
- C. Activate application spoke, and plug-ins as needed
- D. Activate trigger security rules
- E. Activate application plugins only
Answer: D
NEW QUESTION # 56
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
- A. Funnel
- B. Star
- C. Clock
- D. Application
Answer: D
NEW QUESTION # 57
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers
- A. Right click on Priority and select Configure Column
- B. Right click on Priority and select Configure Display Settings
- C. Right click on Priority and select Configure Label
- D. Right click on Priority and select Configure Dictionary
Answer: C,D
NEW QUESTION # 58
What are the 5 provided Roles by ServiceNow?
- A. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
- B. Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
- C. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
- D. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.
- E. System Administrator: The admin role provides access to all platform features, applications, functions and data.
Answer: A,B,C,D,E
NEW QUESTION # 59
After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?
- A. Use System Administration > Normal Security module
- B. End impersonation
- C. Select Normal role
- D. Select Global Update Set
- E. Log out and back in
Answer: A
Explanation:
Explanation
The System Administration > Normal Security module is the recommended way to return to normal admin security levels after finishing your work on High Security Settings. This module will automatically disable all high security settings and restore your permissions to their original state.
References:
ServiceNow Product Documentation: High Security Settings
- https://docs.servicenow.com/bundle/vancouver-platform-security/page/administer/security/reference/high ServiceNow Community: How to disable High Security Settings
- https://www.servicenow.com/community/now-platform-forum/platform-security-everything-you-need-to
NEW QUESTION # 60
What are advantages of using Flow Designer? (Choose three.)
- A. Less manual scripting
- B. Supports advanced developers
- C. Reduces technical debt
- D. Enables complicated scripting
- E. Smooth integration with 3rd party systems
Answer: A,B,E
NEW QUESTION # 61
Which fields can be configured in reporting to perform arithmetic, coalesce, concatenation, and length?
- A. Calculation fields
- B. Computational fields
- C. Sourcing fields
- D. Function fields
Answer: D
NEW QUESTION # 62
A Role is defined as what?
- A. A set of user access policies
- B. A Persona in a workflow
- C. A set of access control rules
- D. A collection of permissions
Answer: D
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/roles/concept/c_Roles.html
NEW QUESTION # 63
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
- A. Dependency View
- B. Schema Map
- C. Database View
- D. Dependency Map
Answer: A
NEW QUESTION # 64
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?
- A. CI Use Case Modeler
- B. Scenario Dashboard
- C. Common Service Data Model (CSDM) product view
- D. CMDB Use Case Modeler
Answer: C
Explanation:
Reference:
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/csdm-implementation/reference/c
NEW QUESTION # 65
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