Try and practice the latest Avaya : 3000-2 real questions & answers
Last Updated: Sep 12, 2026
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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - System upgrades and patch management - Fault isolation and diagnostics |
| Topic 2: Advanced Features and Applications | - Contact handling and call routing - Voicemail and unified messaging |
| Topic 3: Installation and Configuration | - Endpoint configuration and user provisioning - System deployment and initial setup |
| Topic 4: Networking and Integration | - SIP trunking and PSTN connectivity - VoIP protocols and QoS considerations |
| Topic 5: SME Communications Solutions Overview | - IP Office and SMB communication fundamentals - Avaya SME portfolio architecture and components |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
What does "IMAP support" mean in the IP Office UMS service?
- A. A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
- B. All messages are forwarded to my email account and deleted on my phone.
- C. I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.
- D. I can receive voicemail messages only using MS Outlook.
- E. I can see/listen to voicemail messages by Web browser.
Correct Answer: C 🗳️
A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?
- A. Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
- B. Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
- C. Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.
- D. Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
Correct Answer: D 🗳️
A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
- A. H.450
- B. IP Office SCN
- C. QSIG-A
- D. None
- E. QSIG-B
Correct Answer: B 🗳️
Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)
- A. IP Phones with backup call server
- B. IP Office Resiliency License
- C. IP500v2 with redundant processor
- D. Preferred Edition - Messaging at both locations
Correct Answer: A,D 🗳️
Which two IP Office applications can be installed on the same server? (Choose two.)
- A. IP Office Voicemail Pro up to 16 voicemail ports
- B. one-X Portal
- C. CCR
- D. IP Office Voicemail Pro up to 20 voicemail ports
Correct Answer: A,C 🗳️
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