Try and practice the latest Salesforce : AP-212 real questions & answers

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels.
Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can be converted to cover the cost of one night's stay on the next visit. The hotel group hopes this incentive will encourage its members to book more frequently, increasing revenue.
Which type of currency should a Loyalty Consultant use to set up the Loyalty program to accomplish the hotel group's goals?

A) Non-Qualifying Points
B) Qualifying Points
C) Non-Qualifying and Qualifying Points
D) Tier Qualifying Points

2. Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.
What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.

A) Contact, Member Rewards Tier, and Loyalty Member Tier and Campaign
B) Contact Loyalty Program Member, and Loyalty Member Tier
C) Voucher Definition, products, and Loyalty Member Tier
D) Contact, Account, and Opportunity

3. An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?

A) Data pipeline user
B) CRM Analytics User
C) CLAAnalytics base admin
D) Loyalty Analytics User

4. When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

A) Analytics Studio
B) Transaction Journals
C) Benefits types
D) Qualifying Currency

5. Northern Trail Outfitters an online clothing store has recently enabled the Loyalty Program. Which objects count toward data storage capacity?

A) Person Account, Orders, Loyalty Program Members, Transaction Journals
B) Person Account, Loyalty Member Tier, Orders, Loyalty Program Members
C) Person Account, Loyalty Ledgers, Cases, Loyalty Program Currency
D) Person Account, Email Messages, Transaction Journals, Loyalty Member Currency

Solutions: