Try and practice the latest Salesforce : Slack-Con-201 real questions & answers
Last Updated: Sep 17, 2026
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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Stakeholder analysis
|
| Workflows and Integrations | 12% | - Integrations and apps
|
| Channel Strategy | 25% | - User Groups and permissions
|
| Security | 18% | - Slack security and compliance
|
| Migration and Change Management | 5% | - Adoption and enablement
|
| Governance and Administration | 20% | - Governance framework
|
Salesforce Certified Slack Consultant Sample Questions:
You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?
- A. Funnel all requests to a public channel for admins where they can coordinate ownership of each request.
- B. Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
- C. Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.
- D. Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
Correct Answer: B 🗳️
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Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
- A. Org-wide default channel, required
- B. Org-wide default channel, optional
- C. Org-wide channel, required
- D. Multi-workspace public channel
Correct Answer: A 🗳️
Which discovery question will best help you understand your client's security concerns and guidelines?
- A. What user support model does your organization use today to answer IT and Slack-related questions?
- B. Which internal teams collaborate most frequently in your current organization?
- C. Are there groups within the organization that need more restrictive permissions or access than a typical employee?
- D. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
Correct Answer: C 🗳️
How often should you recommend that your client conduct a guest and channel clean-up?
- A. Monthly
- B. Ad-hoc
- C. Weekly
- D. Annually
Correct Answer: A 🗳️
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An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?
- A. Contact a Slack Admin.
- B. Check out the resources in the Slack Help Center.
- C. Take the Slack Admin Certification Prep Course.
- D. Reach out to the help desk.
Correct Answer: B 🗳️
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