Last Updated: Jul 19, 2026
No. of Questions: 36 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Objectives |
|---|---|
| Topic 1: Customer Engagement and Relationship | - Consultative sales skills in HP supplies context - Managing customer relationships and opportunities |
| Topic 2: HP Supplies Product Knowledge | - Identify and differentiate HP supplies offerings - Understand quality and value propositions of Original HP supplies |
| Topic 3: Sales Positioning and Solutions | - Recommending appropriate supplies solutions to customers - Positioning HP supplies solutions against competitors |
1. Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?
A) Customer Delivery Inspection (COI)
B) Compliance and Risk Management (CoRM)
C) Product Security Response Team (PSRT)
D) Anti-Counterfeiting and Fraud (ACF)
2. What are three technology Innovations of HP Jetlntelligence? (Select three.)
A) Auto-Seal Removal
B) Print Gauge
C) instant ink
D) Pigment-based Ink
E) Page Maximlzer
F) ColorLok
3. How does HP use serialization to combat the counterfeit and grey market?
A) It uses embedded code to determine in which regions the cartridges are sold.
B) It uses QR codes on interior and exterior packing to product partners from purchasing counterfeit and grey market products.
C) It monitors the products sold through MAC addresses to ensure they are sold by authorized channels.
D) It tracks the cartridges through the supply chain to know exactly where they are sold, curtaining grey marketing trade.
4. A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)
A) Informed decisions
B) low-cost replacements
C) warranty Information
D) studies and briefs
E) user testimonials
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,B,E | Question # 3 Answer: B | Question # 4 Answer: D,E |
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