Updated: Aug 21, 2026
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| Certification Vendor: | Insurance Institute of Canada (IIC) |
| Exam Name: | Essential Skills for the Insurance Broker and Agent |
| Exam Number: | C130 |
| Available Languages: | English, French |
| Certificate Validity Period: | Exam results valid for 12 months for licensing application |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 100 |
| Exam Price: | CAD $360 |
| Related Certifications: | General Insurance Agent/Broker Licence FCIP |
| Exam Format: | Computer-Based, Multiple Choice, Scenario-Based |
| Passing Score: | 60% |
| Recommended Training: | IIC C130 Course & Study Materials |
| Exam Registration: | Insurance Institute of Canada Registration |
| Sample Questions: | IIC C130 Sample Questions |
| Exam Way: | Virtually proctored online or in-person at authorized centres |
| Pre Condition: | Recommended prior study: C11 Principles and Practice of Insurance, C12 Insurance on Property, C13 Insurance Against Liability Part 1, C14 Automobile Insurance Part 1 |
| Official Syllabus URL: | https://www.insuranceinstitute.ca/en/CIP-FCIP-Designations/CIP/Program-Courses/Course-Details.aspx/?courseId=62&program=CIP |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Property Insurance Wordings | 12% | - Common policy forms - Valuation methods - Coverages and exclusions |
| Topic 2: Claims Handling | 8% | - Settlement and subrogation - Broker's role in claims - Claim reporting process |
| Topic 3: From Quote to Policy | 10% | - Policy structure and components - Quotation and binding authority - Policy issuance and delivery |
| Topic 4: The Application Process | 10% | - Duty of disclosure - Completing applications - Underwriting considerations |
| Topic 5: Sales and Client Needs | 10% | - Insurance solutions - Client consultation - Risk identification |
| Topic 6: Insurance and the Intermediary | 10% | - Legal duties and ethics - Roles of brokers and agents - Licensing and regulation |
| Topic 7: Communication and Service Skills | 8% | - Client communication - Record keeping - Policy changes and endorsements |
| Topic 8: Liability Insurance | 12% | - Personal liability coverages - Commercial general liability - Legal liability concepts |
| Topic 9: Property Insurance Exposures | 10% | - Exposures and perils - Personal property risks - Small commercial property risks |
| Topic 10: Automobile Insurance | 10% | - Rating and policy issues - Provincial variations - Mandatory and optional coverages |
1. In provinces with a graduated licensing system for intermediaries, what must the licensee achieve in order to write the next level of examination?
A) Regulator sponsorship
B) Adequate remuneration
C) Election to the council
D) Work experience
2. How much would Company B be required to pay for an insured loss of $200,000 if all three insurers' wordings have a contribution clause?
Insurer | Amount Insured
Company A | $300,000
Company B | $80,000
Company C | $20,000
A) $20,000
B) $25,000
C) $40,000
D) $80,000
3. Trevor is cutting down a tree in his backyard. The tree accidentally falls onto his neighbour's shed, destroying the roof. Two weeks later, Trevor receives a document from his neighbour suing him for the damages to the shed and its contents. Which document has Trevor received?
A) Statement of claim
B) Judgment notice
C) Damages attestation
D) Statement of defence
4. Chandeep, a broker with binding authority, sold property and liability coverage to his new client, Multiplex Movies. Three days into the policy term, there was a slip-and-fall incident. The liability loss was denied by the insurer. Multiplex Movies sues Chandeep for E & O. Which allegation will most likely be successful for the insured?
A) Failure to provide cover for exposures
B) Failure to provide cover in time
C) Failure to explain the steps to take in the event of a claim
D) Failure to issue a tangible policy
5. When closing a sale, what makes it easier for the intermediary to counter any objections raised by the client?
A) Being aware of what is happening in the industry
B) Using unusual and extremely serious claims examples
C) Adopting assertive body language
D) Employing passive listening
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
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