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NEW QUESTION # 13
In distributed search, which components need to be installed on instances other than the search head?
- A. SA-IndexCreation and SA-ITOA on indexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- B. SA-IndexCreation on idexers; SA-ITSI-Licensechecker and SA-UserAccess on the license master.
- C. SA-ITSI-Licensechecker on indexers.
- D. SA-IndexCreation and SA-ITSI-Licensechecker on indexers.
Answer: D
Explanation:
Explanation
SA-IndexCreation is required on all indexers. For non-clustered, distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers.
NEW QUESTION # 14
Which of the following describes a realistic troubleshooting workflow in ITSI?
- A. Correlation Search -> Deep Dive -> Notable Event
- B. Service Analyzer -> Aggregation Policy -> Deep Dive
- C. Service Analyzer -> Notable Event Review -> Deep Dive
- D. Correlation search -> KPI -> Aggregation Policy
Answer: A
NEW QUESTION # 15
Which of the following is a characteristic of base searches?
- A. The fewer KPIs that share a common base search, the more efficiency a base search provides, and anomaly detection is more efficient.
- B. It is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs.
- C. Search expression, entity splitting rules, and thresholds are configured at the base search level.
- D. The base search will execute whether or not a KPI needs it.
Answer: B
Explanation:
Reference:
A base search is a search definition that can be shared across multiple KPIs that use the same data source. Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. One of the characteristics of base searches is that it is possible to filter to entities assigned to the service for calculating the metrics for the service's KPIs. This means that you can use entity filtering rules to specify which entities are relevant for each KPI based on the base search results. Reference: Create KPI base searches in ITSI, [Filter entities for KPIs based on base searches]
NEW QUESTION # 16
Which of the following describes a way to delete multiple duplicate entities in ITSI?
- A. Via c CSV upload.
- B. Via a search using the | deleteentity command.
- C. All of the above.
- D. Via the entity lister page.
Answer: C
Explanation:
D is the correct answer because ITSI provides multiple ways to delete multiple duplicate entities. You can use a CSV upload to overwrite existing entities with new or updated information, or delete them by setting the action field to delete. You can also use the entity lister page to select multiple entities and delete them in bulk. Alternatively, you can use a search command called | deleteentity to delete entities that match certain criteria. Reference: Create and update entities using a CSV file in ITSI, Delete entities in bulk in ITSI, Delete entities using the | deleteentity command in ITSI
NEW QUESTION # 17
Which of the following items describe ITSI Backup and Restore functionality? (Choose all that apply.)
- A. ITSI backups are stored as a collection of JSON formatted files.
- B. A pre-configured default ITSI backup job is provided that can be modified, but not deleted.
- C. ITSI backup is inclusive of KV Store, ITSI Configurations, and index dependencies.
- D. kvstore_to_json.py can be used in scripts or command line to backup ITSI for full or partial backups.
Answer: A,D
Explanation:
ITSI provides a kvstore_to_json.py script that lets you backup/restore ITSI configuration data, perform bulk service KPI operations, apply time zone offsets for ITSI objects, and regenerate KPI search schedules.
When you run a backup job, ITSI saves your data to a set of JSON files compressed into a single ZIP file.
Reference:
https://docs.splunk.com/Documentation/ITSI/4.10.2/Configure/kvstorejson
https://docs.splunk.com/Documentation/ITSI/4.10.2/Configure/BackupandRestoreITSIconfig C and D are correct answers because ITSI backup and restore functionality uses kvstore_to_json.py as a command line script or as part of custom scripts to backup ITSI data for full or partial backups. ITSI backups are also stored as a collection of JSON formatted files that contain KV store objects such as services, KPIs, glass tables, etc. A is not a correct answer because there is no pre-configured default ITSI backup job provided. You can create your own backup jobs or use the command line script or custom scripts to backup ITSI data. B is not a correct answer because ITSI backup is not inclusive of index dependencies. ITSI backup only includes KV store objects and optionally some .conf files. You need to use other methods to backup index data. Reference: [Overview of backing up and restoring ITSI KV store data], [Create a full backup of ITSI], [Create a partial backup of ITSI]
NEW QUESTION # 18
What is an episode?
- A. A notable event.
- B. A workflow task.
- C. A deep dive.
- D. A notable event group.
Answer: D
Explanation:
It's a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation.
Reference:
An episode is a deduplicated group of notable events occurring as part of a larger sequence, or an incident or period considered in isolation. An episode helps you reduce alert noise and focus on the most important issues affecting your IT services. An episode is created by an aggregation policy, which is a set of rules that determines how to group notable events based on certain criteria, such as severity, source, title, and so on. You can use episode review to view, manage, and resolve episodes in ITSI. The statement that defines an episode is:
C) A notable event group. This is true because an episode is composed of one or more notable events that are related by some common factor.
The other options are not definitions of an episode because:
A) A workflow task. This is not true because a workflow task is an action that you can perform on an episode, such as assigning an owner, changing the status, adding comments, and so on.
B) A deep dive. This is not true because a deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI.
D) A notable event. This is not true because a notable event is an alert generated by ITSI based on certain conditions or correlations, not a group of alerts.
NEW QUESTION # 19
Which of the following is a recommended best practice for service and glass table design?
- A. Plan and implement services first, then build detailed glass tables.
- B. Design glass tables first to discover which KPIs are important.
- C. Always use the standard icons for glass table widgets to improve portability.
- D. Start with base searches, then services, and then glass tables.
Answer: B
NEW QUESTION # 20
Which of the following is a valid type of Multi-KPI Alert?
- A. Status over time.
- B. Score over composite.
- C. Value over time.
- D. Rise over run.
Answer: C
Explanation:
Reference:
B is the correct answer because value over time is a valid type of Multi-KPI Alert in ITSI. A Multi-KPI Alert is a type of alert that triggers when multiple KPIs from one or more services meet certain conditions within a specified time range. Value over time is a condition that compares the current value of a KPI to its previous values over a specified time range. For example, you can create a Multi-KPI Alert that triggers when the CPU usage and memory usage of a service are both higher than their average values in the last 24 hours. Reference: [Create Multi-KPI alerts in ITSI], [Multi-KPI alert conditions in ITSI]
NEW QUESTION # 21
When installing ITSI to support a Distributed Search Architecture, which of the following items apply? (Choose all that apply.)
- A. Extract installer package into etc/apps directory of the cluster deployer node.
- B. Extract ITSI app package into etc/apps directory of search head.
- C. Copy SA-IndexCreation to the etc/apps directory on the index cluster master node.
- D. Copy SA-IndexCreation to all indexers.
Answer: D
Explanation:
Copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on all individual indexers in your environment.
Reference:
A is the correct answer because when installing ITSI to support a distributed search architecture, you need to copy SA-IndexCreation to all indexers. SA-IndexCreation is an app that contains the definitions of the ITSI indexes, such as itsi_summary, itsi_tracked_alerts, itsi_grouped_alerts, etc. You need to copy this app to all indexers to ensure that they can store and search the ITSI data. B is not a correct answer because you do not need to copy SA-IndexCreation to the etc/apps directory on the index cluster master node. The index cluster master node does not store or search data, it only manages the replication and availability of data across the index cluster peers. C is not a correct answer because you do not need to extract the installer package into etc/apps directory of the cluster deployer node. The cluster deployer node is used to distribute apps and configuration updates to the search head cluster members. You need to extract the installer package into etc/shcluster/apps directory of the cluster deployer node instead. D is not a correct answer because you do not need to extract the ITSI app package into etc/apps directory of search head. You need to extract the ITSI app package into etc/shcluster/apps directory of the cluster deployer node and use the deployer to push the app to all search head cluster members. Reference: [Install Splunk IT Service Intelligence on a search head cluster], [Install Splunk IT Service Intelligence on an indexer cluster]
NEW QUESTION # 22
Which index is used to store KPI values?
- A. itsi_service_health
- B. itsi_summary
- C. itsi_metrics
- D. itsi_summary_metrics
Answer: D
Explanation:
Explanation
The IT Service Intelligence (ITSI) metrics summary index, itsi_summary_metrics, is a metrics-based summary index that stores KPI data.
NEW QUESTION # 23
Which index is used to store KPI values?
- A. itsi_service_health
- B. itsi_summary
- C. itsi_metrics
- D. itsi_summary_metrics
Answer: D
Explanation:
The IT Service Intelligence (ITSI) metrics summary index, itsi_summary_metrics, is a metrics-based summary index that stores KPI data.
Reference:
A is the correct answer because the itsi_summary_metrics index is used to store KPI values in ITSI. This index improves the performance of the searches dispatched by ITSI, particularly for very large environments. Every KPI is summarized in both the itsi_summary events index and the itsi_summary_metrics metrics index. Reference: Overview of ITSI indexes
NEW QUESTION # 24
Which index contains ITSI Episodes?
- A. itsi_summary
- B. itsi_grouped_alerts
- C. itsi_tracked_alerts
- D. itsi_notable_archive
Answer: B
Explanation:
Reference:
B is the correct answer because ITSI episodes are stored in the itsi_grouped_alerts index. This index contains notable events that have been grouped together based on predefined aggregation policies. Episodes help you reduce alert noise and focus on resolving incidents faster. Reference: [Overview of episodes in ITSI]
NEW QUESTION # 25
What effects does the KPI importance weight of 11 have on the overall health score of a service?
- A. It is a minimum health indicator KPI.
- B. Importance weight is unused for health scoring.
- C. At least 10% of the KPIs will go critical.
- D. The service will go critical.
Answer: A
NEW QUESTION # 26
In maintenance mode, which features of KPIs still function?
- A. New KPIs can be created, but existing KPIs are locked.
- B. KPI searches still run during maintenance mode, but results go to itsi_maintenance_summary index.
- C. KPI calculations and threshold settings can be modified.
- D. KPI searches will execute but will be buffered until the maintenance window is over.
Answer: D
Explanation:
It's a best practice to schedule maintenance windows with a 15- to 30-minute time buffer before and after you start and stop your maintenance work. This gives the system an opportunity to catch up with the maintenance state and reduces the chances of ITSI generating false positives during maintenance operations.
Reference:
A is the correct answer because KPI searches still run during maintenance mode, but the results are buffered until the maintenance window is over. This means that no alerts are triggered during maintenance mode, but once it ends, the buffered results are processed and alerts are generated if necessary. You cannot create new KPIs or modify existing KPIs during maintenance mode. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 27
Which of the following items describe ITSI Deep Dive capabilities? (Choose all that apply.)
- A. Comparing a service's notable events over a time period.
- B. Examining and comparing alert levels for KPIs in a service over time.
- C. Comparing swim lane values for a slice of time.
- D. Visualizing one or more Service KPIs values by time.
Answer: B,C,D
Explanation:
Reference:
A deep dive is a dashboard that allows you to analyze the historical trends and anomalies of your KPIs and metrics in ITSI. A deep dive displays a timeline of events and swim lanes of data that you can customize and filter to investigate issues and perform root cause analysis. Some of the capabilities of deep dives are:
B) Visualizing one or more service KPIs values by time. This is true because you can add KPI swim lanes to a deep dive to show the values and severity levels of one or more KPIs over time. You can also compare KPIs from different services or entities using service swapping or entity splitting.
C) Examining and comparing alert levels for KPIs in a service over time. This is true because you can add alert swim lanes to a deep dive to show the alert levels and counts for one or more KPIs over time. You can also drill down into the alert details and view the notable events associated with each alert.
D) Comparing swim lane values for a slice of time. This is true because you can use the time range selector to zoom in or out of a specific time range in a deep dive. You can also use the time brush to select a slice of time and compare the swim lane values for that time period.
The other option is not a capability of deep dives because:
A) Comparing a service's notable events over a time period. This is not true because deep dives do not display notable events, which are alerts generated by ITSI based on certain conditions or correlations. Notable events are displayed in other dashboards, such as episode review or glass tables.
NEW QUESTION # 28
When in maintenance mode, which of the following is accurate?
- A. KPIs are shown in blue while in maintenance mode.
- B. Service health scores and KPI events are deleted until the window is over.
- C. Once the window is over, KPIs and notable events will begin to be generated again.
- D. Maintenance mode slots are scheduled on a per hour basis.
Answer: C
Explanation:
Reference:
A is the correct answer because when in maintenance mode, KPIs and notable events will begin to be generated again once the window is over. Maintenance mode is a feature of ITSI that allows you to temporarily suspend alerts and health score calculations for a service or an entity during planned maintenance or downtime. During maintenance mode, KPI searches still run, but the results are buffered until the window is over. Once the window is over, the buffered results are processed and alerts and health scores are generated if necessary. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 29
Which index will contain useful error messages when troubleshooting ITSI issues?
- A. itsi_summary
- B. _internal
- C. itsi_notable_audit
- D. _introspection
Answer: B
Explanation:
Reference:
The index that will contain useful error messages when troubleshooting ITSI issues is:
B) _internal. This is true because the _internal index contains logs and metrics generated by Splunk processes, such as splunkd and metrics.log. These logs can help you diagnose problems with your Splunk environment, including ITSI components and features.
The other indexes will not contain useful error messages because:
A) _introspection. This is not true because the _introspection index contains data about Splunk resource usage, such as CPU, memory, disk space, and so on. These data can help you monitor the performance and health of your Splunk environment, but not the error messages.
C) itsi_summary. This is not true because the itsi_summary index contains summarized data for your KPIs and services, such as health scores, severity levels, threshold values, and so on. These data can help you analyze the trends and anomalies of your IT services, but not the error messages.
D) itsi_notable_audit. This is not true because the itsi_notable_audit index contains audit data for your notable events and episodes, such as creation time, owner
NEW QUESTION # 30
What is the default importance value for dependent services' health scores?
- A. 0
- B. Unassigned
- C. 1
- D. 2
Answer: A
Explanation:
By default, impacting service health scores have an importance value of 11.
Reference:
A service template is a predefined set of KPIs and entity rules that you can apply to a service or a group of services. A service template helps you standardize the configuration and monitoring of similar services across your IT environment. A service template can also include dependent services, which are services that are required for another service to function properly. For example, a web server service might depend on a database service and a network service. The default importance value for dependent services' health scores is:
D) 10. This is true because the importance value indicates how much a dependent service contributes to the health score of the parent service. The default value is 10, which means that the dependent service has the highest impact on the parent service's health score. You can change the importance value of a dependent service in the service template settings.
The other options are not correct because:
A) 11. This is not true because 11 is an invalid value for importance. The valid range is from 1 (lowest) to 10 (highest).
B) 1. This is not true because 1 is the lowest value for importance, not the default value. A value of 1 means that the dependent service has the lowest impact on the parent service's health score.
C) Unassigned. This is not true because every dependent service has an assigned importance value, which defaults to 10.
NEW QUESTION # 31
Anomaly detection can be enabled on which one of the following?
- A. KPI
- B. Entity
- C. Multi-KPI alert
- D. Service
Answer: A
Explanation:
Explanation
Enable anomaly detection to identify trends and outliers in KPI search results that might indicate an issue with your system.
NEW QUESTION # 32
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
- A. Only include KPIs if they will be used in multiple services.
- B. Define a large number of key services early.
- C. Focus on low-level services.
- D. Analyze the business to determine the most critical services.
Answer: D
Explanation:
Reference:
A best practice for identifying the most effective services with which to start an iterative ITSI deployment is to analyze the business to determine the most critical services that have the most impact on revenue, customer satisfaction, or other key performance indicators. You can use the Service Analyzer to prioritize and monitor these services. Reference: Service Analyzer
NEW QUESTION # 33
After a notable event has been closed, how long will the meta data for that event remain in the KV Store by default?
- A. 6 months.
- B. 1 year.
- C. 9 months.
- D. 3 months.
Answer: A
Explanation:
Explanation
By default, notable event metadata is archived after six months to keep the KV store from growing too large.
NEW QUESTION # 34
Which deep dive swim lane type does not require writing SPL?
- A. Event lane.
- B. Automatic lane.
- C. Metric lane.
- D. KPI lane.
Answer: B
Explanation:
Explanation
Among all the search configurations, automatic lane doesn't need to be written in Splunk Processing language.
NEW QUESTION # 35
ITSI Saved Search Scheduling is configured to use realtime_schedule = 0. Which statement is accurate about this configuration?
- A. If this value is set to 0, the scheduler might skip some execution periods to make sure that the scheduler is executing the searches running over the most recent time range.
- B. If this value is set to 0, the scheduler bases its determination of the next scheduled search on the last search execution time.
- C. If this value is set to 0, the scheduler bases its determination of the next scheduled search execution time on the current time.
- D. If this value is set to 0, the scheduler may skip scheduled execution periods.
Answer: B
Explanation:
ITSI Saved Search Scheduling is a feature that allows you to schedule searches that run periodically to populate the data for your KPIs. You can configure various settings for your scheduled searches, such as the search frequency, the time range, the cron expression, and so on. One of the settings is realtime_schedule, which controls the way the scheduler computes the next execution time of a scheduled search. The statement that is accurate about this configuration is:
B) If this value is set to 0, the scheduler bases its determination of the next scheduled search on the last search execution time. This is called continuous scheduling. If set to 0, the scheduler never skips scheduled execution periods. However, the execution of the saved search might fall behind depending on the scheduler's load. Use continuous scheduling whenever you enable the summary index option.
The other statements are not accurate because:
A) If this value is set to 0, the scheduler bases its determination of the next scheduled search execution time on the current time. This is not true because this is what happens when the value is set to 1, not 0.
C) If this value is set to 0, the scheduler may skip scheduled execution periods. This is not true because this is what happens when the value is set to 1, not 0.
D) If this value is set to 0, the scheduler might skip some execution periods to make sure that the scheduler is executing the searches running over the most recent time range. This is not true because this is what happens when the value is set to 1, not 0.
NEW QUESTION # 36
Which of the following accurately describes base searches used for KPIs in a service?
- A. All the KPIs in a service use the same base search.
- B. All the metrics in a base search are used by one service.
- C. A base search can only be used by its service and all dependent services.
- D. Base searches can be used for multiple services.
Answer: D
Explanation:
KPI base searches let you share a search definition across multiple KPIs in IT Service Intelligence (ITSI). Create base searches to consolidate multiple similar KPIs, reduce search load, and improve search performance.
Reference:
A base search is a search definition that can be shared across multiple KPIs that use the same data source. Base searches can improve search performance and reduce search load by consolidating multiple similar KPIs. The statement that accurately describes base searches used for KPIs in a service is:
A) Base searches can be used for multiple services. This means that you can create a base search for a service and use it for other services that have similar data sources and KPIs. For example, if you have multiple services that monitor web server performance, you can create a base search that queries the web server logs and use it for all the services that need to calculate KPIs based on those logs.
NEW QUESTION # 37
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