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Salesforce Integration-Architect is an advanced-level certification course designed for experienced professionals who want to demonstrate their expertise in the field of Salesforce integration. Salesforce Certified Integration Architect certification program focuses on testing the candidate's knowledge and skills in designing and implementing complex integration solutions using various integration techniques and tools.
NEW QUESTION # 36
An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram.
Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?
- A. Integrating Salesforce with Order Management System, Email Management System and Case Management System.
- B. Integrating Salesforce with Email Management System, Order Management System and Case Management System.
- C. Integrating Salesforce with Data Warehouse, Order Management and Email Management System.
- D. Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.
Answer: C
Explanation:
Explanation
Integrating Salesforce with Data Warehouse, Order Management and Email Management System is the best option considering Salesforce capabilities. Salesforce can be used as the primary case management system, replacing the existing one. Salesforce can also integrate with the Data Warehouse to provide analytics and reporting on case data. Salesforce can integrate with the Order Management System to access order information related to cases. Salesforce can integrate with the Email Management System to send and receive emails from customers and agents. Reference: Salesforce Integration Architecture Designer Resource Guide, page 16
NEW QUESTION # 37
Northern Trail Outfitters (NTO) has recently changed their Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
What are two considerations an Integration Architect should evaluate before choosing a middleware solution?
Choose 2 answers
- A. The middleware solution enforces the OAuth security protocol.
- B. The middleware solution is able to interface directly with databases via an ODBC connection string.
- C. An API gateway component is deployable behind a Demilitarized Zone (DMZ) or perimeter network.
- D. The middleware solution is capable of establishing a secure API gateway between cloud applications and on-premise resources.
Answer: C,D
Explanation:
Explanation
An API gateway is a component that acts as a single point of entry for all cloud applications to access on-premise resources and services. It can provide security, routing, transformation, and other features to facilitate integration. An API gateway component should be deployable behind a DMZ or perimeter network, which is a subnetwork that separates the internal network from the external network and provides an additional layer of security. The middleware solution should also be capable of establishing a secure API gateway between cloud applications and on-premise resources, which may involve using protocols such as HTTPS, SSL/TLS, or VPN. The OAuth security protocol is not a requirement for choosing a middleware solution, as it is a standard for authorizing access to resources on behalf of a user. The middleware solution's ability to interface directly with databases via an ODBC connection string is also not a requirement, as it is a specific feature that may or may not be needed depending on the integration scenario. Reference: Salesforce Integration Architecture Designer Resource Guide, page 14-15
NEW QUESTION # 38
Northern Trail Outfitters is planning to create a native employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.
Which Salesforce API should be used to implement this integration?
- A. Streaming API
- B. User InterfaceAPI
- C. REST API
- D. Connect REST API
Answer: B
Explanation:
Explanation
User Interface API should be used to implement this integration. User Interface API is a RESTful API that allows you to create native mobile apps and custom web apps with the look and feel of Salesforce's Lightning Experience. User Interface API provides access to metadata, data, and UI components, such as layouts, actions, picklists, and record types. User Interface API also handles security, performance, and compatibility across different devices and browsers. References: Certification - Integration Architect - Trailhead, [User Interface API Developer Guide]
NEW QUESTION # 39
Which WSDL should an architect consider when creating an integration that might be used for more than one salesforce organization and different met
- A. Partner WSDL
- B. Corporate WSDL
- C. Enterprise WSDL
- D. SOAP API WSDL
Answer: A
Explanation:
Explanation
The Partner WSDL is the best option for creating an integration that might be used for more than one Salesforce organization and different metadata. The Partner WSDL is loosely typed and can reflect against any configuration of Salesforce. It is static and does not change if modifications are made to an organization's Salesforce configuration. Therefore, it is more flexible and adaptable than the Enterprise WSDL, which is strongly typed and bound to a specific configuration of Salesforce1 References: Differences between Salesforce provided WSDL files
NEW QUESTION # 40
An Integration Architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events.
What is taking place if events are only being published?
- A. The platform events has a trigger in Apex.
- B. The platform events are being published from Apex.
- C. The platform events are published after the Apex transaction completes.
- D. The platform events are published immediately before the Apex transaction completes.
Answer: C
Explanation:
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_define_ui.htm
NEW QUESTION # 41
NorthernTrail Outfitters needs to send order and line items directly to an existing finance application webservice when an order if fulfilled. It is critical that each order reach the finance application exactly once for accurate invoicing.
What solution should anarchitect propose?
- A. Trigger invokes Queueable Apex method, with custom error handling process.
- B. Trigger makes @future Apex method, with custom error handling process.
- C. Button press invokes synchronous callout, with user handling retries in case of error
- D. Outbound Messaging, which will automatically handle error retries to the service.
Answer: A
Explanation:
Explanation
Trigger invokes Queueable Apex method, with custom error handling process. Queueable Apex allows you to run asynchronous jobs that can make callouts to external web services. You can use custom error handling logic to handle any failures and retry the callouts if necessary. You can also use Database.Stateful interface to maintain state across transactions and ensure that each order is sent exactly once. This solution meets the requirements of sending order and line items directly to an existing finance application web service when an order is fulfilled, and ensuring that each order reaches the finance application exactly once for accurate invoicing. References: Certification - Integration Architect - Trailhead, [Queueable Apex], [Making a Web Service Callout from a Queueable Apex Job]
NEW QUESTION # 42
Universal Containers (UC) is a leading provider of management training globally, UC embarked on a Salesforce transformation journey to allow students to register for courses in the Salesforce community. UC has a learning system that masters all courses and student registration.
UC requested a near real-time feed of student registration from Salesforce to the learning system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforce platform event solution?
- A. SOAP API
- B. O REST AP
- C. Streaming API
- D. Tooling API
Answer: C
Explanation:
Explanation
The API that should be used for the Salesforce platform event solution is Tooling API. Tooling API is a specialized API that exposes metadata used in developer tooling that you can access through REST or SOAP. You can use Tooling API to create, update, or delete platform event definitions and fields4 Streaming API is used to subscribe to platform events and receive notifications when they are published5 References: Platform Events Developer Guide | Salesforce Developers, Define and Publish Platform Events Unit | Salesforce Trailhead QUESTIONNO: 241 Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms.
The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes.
NEW QUESTION # 43
A company that is a leading provider of training delivers courses to students globally. The company decided to use customer community in order to allow Studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the pays transaction. Students would like to get the payment result in real-time so in case an error happens, the students can retry the payment process.
What is the recommended integration approach to process payments based on this requirement?
- A. Use request and reply to make an API call to the payment gateway.
- B. Use continuation to process payment to the payment gateway.C Use change data capture to process payment to the payment gateway.
- C. Use platform event to process payment to the payment gateway.
Answer: B
Explanation:
Explanation
The continuation class in Apex allows you to make long-running requests to external web services and process their responses in a callback method. This is useful for scenarios where the response time exceeds the normal Apex limits, such as 10 seconds for synchronous transactions or 120 seconds for asynchronous transactions. By using continuation, you can avoid hitting these limits and provide a better user experience1 References: Callout Limits and Limitations
NEW QUESTION # 44
Universal Containers (UC) currently owns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, while the third tier interfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.
UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.
What should an Integration Architect recommend to meet these requirements?
- A. Enforce separate security protocols and return formats at the first tier of the API-led architecture.
- B. Implement an API gateway that all systems of engagement must interface with first.
- C. Leverage an Identity Provider solution that communicates with the API tiers via SAML
- D. Enforce separate security protocols and return formats at the second tier of the API-led architecture.
Answer: B
NEW QUESTION # 45
An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:
- A. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.
- B. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.
- C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
Answer: B,C
NEW QUESTION # 46
A large enterprise customer operating in a high regulated industry is planning to implement Salesforce for customer facing associates in both Sales and Service, and back office staff. The business processes that Salesforce supports are critical to the business.
Salesforce will be integrated to multiple back office systems to provide a single interface for associates. Reliability and monitoring of these integrations is required as associates support customers.
Which integration solution should the architect consider when planning the implementation?
- A. Leverage Middleware for all back office system integrations ensuring real time alerting, monitoring and reporting capabilities.
- B. Decouple back office system callouts into separate distinct services that have inbuilt error logging and monitoring frameworks.
- C. Architect Services in back office systems to support callouts from Salesforce and build reliability, monitoring and reporting capabilities.
- D. Build a custom integration gateway to support back office system integrations and ensure reliability and monitoring capabilities.
Answer: A
NEW QUESTION # 47
Northern Trail Outfitters (NTO) has recently changed their Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
What are two considerations an Integration Architect should evaluate before choosing a middleware solution?
Choose 2 answers
- A. The middleware solution enforces the OAuth security protocol.
- B. The middleware solution is able to interface directly with databases via an ODBC connection string.
- C. An API gateway component is deployable behind a Demilitarized Zone (DMZ) or perimeter network.
- D. The middleware solution is capable of establishing a secure API gateway between cloud applications and on-premise resources.
Answer: C,D
NEW QUESTION # 48
A large consumer goods manufacturer operating in multiple countries isplanning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systemswill be integrated with Salesforce for Sales and Support business processes.
Which three requirements should the integration architect evaluate while designing the integration needs of this project?
Choose 3 answers
- A. Assess security requirements for internal systems and decide Integration methods that support the requirements.
- B. Evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners.
- C. Evaluate Salesforce native authentication mechanism for all users including customers and partners.
- D. Consider Third party Single Sign On solution supporting all user authentication including customer and partner.
- E. Evaluate Salesforce solution for customers and for partners, using third party solution for internal users.
Answer: A,B,C
Explanation:
Explanation
The requirements that the integration architect should evaluate while designing the integration needs of this project are:
Assess security requirements for internal systems and decide Integration methods that support the requirements.
Evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners.
Evaluate Salesforce native authentication mechanism for all users including customers and partners.
The integration architect should assess the security requirements for internal systems, such as the ERP system and other systems that will be integrated with Salesforce for Sales and Support business processes. The security requirements may include authentication protocols, encryption standards, data access policies, and compliance regulations. The integration architect should then decide on the integration methods that support these requirements, such as SOAP or REST APIs, middleware solutions, or connectors. The integration architect should also evaluate the build of a custom authentication mechanism for users in each country and support for customers and partners. A custom authentication mechanism may be necessary to integrate with the local active directory of each country and provide a seamless user experience. The integration architect should also consider how to support customers and partners who have different authentication options, such as self-registration or Google login. The integration architect should also evaluate Salesforce native authentication mechanism for all users including customers and partners. Salesforce native authentication mechanism is a built-in feature that allows users to log in to Salesforce with their username and password.
Salesforce native authentication mechanism may be simpler and easier to implement than a custom or third-party solution, but it may not meet all the security requirements or user preferences. The integration architect should compare the pros and cons of each option and choose the best one for the project. Evaluating Salesforce solution for customers and for partners, using third party solution for internal users is not a valid requirement because it does not address the need to authenticate internal users with their local active directory.
Considering third party Single Sign On solution supporting all user authentication including customer and partner is not a valid requirement because it does not address the need to integrate with internal systems and their security requirements.
NEW QUESTION # 49
A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?
- A. New Custom Database forCustomers and Prospects.
- B. Salesforce with relevant Marketing and ERP information.
- C. Marketing with all customer data from Salesforce and ERP.
- D. ERP with all prospect data from Marketing and Salesforce.
Answer: B
Explanation:
Explanation
Option C is correct because Salesforce should be the system of record for their customers and prospects, as it is the CRM solution that the sales and service associates use to view and log their interactions with them. Salesforce can also integrate with the Marketing and ERP solutions to display relevant information from those systems, such as campaign history, invoices, and orders12 Option A is incorrect because ERP is not a suitable system of record for customers and prospects, as it is mainly focused on invoicing and order fulfillment. ERP may not have all the data that the sales and service associates need to interact with them, such as contact details, preferences, activities, and opportunities. ERP may also have different data models and definitions than Salesforce and Marketing, which can cause data quality and consistency issues3 Option B is incorrect because Marketing is not a suitable system of record for customers and prospects, as it is mainly focused on email campaigns. Marketing may not have all the data that the sales and service associates need to interact with them, such as account information, service cases, contracts, and quotes. Marketing may also have different data models and definitions than Salesforce and ERP, which can cause data quality and consistency issues.
Option D is incorrect because creating a new custom database for customers and prospects is not a feasible or efficient solution, as it would require additional development, maintenance, and integration costs. It would also create another layer of complexity and potential data duplication in the system landscape. Salesforce already provides a robust and flexible platform for managing customer and prospect data, which can be easily customized and integrated with other systems.
References: 1: Salesforce CRM - The Definitive Guide 2: Salesforce Integration Cloud - Connect Any App, Data, or Device 3: What Is ERP? | Oracle : Salesforce vs ERP: What's the Difference? : Marketing Cloud - Digital Marketing Platform : Salesforce vs Marketing Cloud: What's the Difference? : Salesforce Platform - Build Apps Fast : Why You Shouldn't Build Your Own CRM System
NEW QUESTION # 50
A company accepts payment requests 24x7. Once they accept a payment request, their service level agreement (SLA) requires them to make sure each payment request is processed by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.
They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.
Which two recommendations should an integration architect make to improve their SLA and update conflict handling?
Choose 2 answers
- A. Data Entry Point and Middleware should automatically retry requests.
- B. Payment System and Middleware should automatically retry requests.
- C. Payment System should process a payment request only once.
- D. Middleware should coordinate request delivery and payment processing.
Answer: C,D
Explanation:
Explanation
Middleware should coordinate request delivery and payment processing, and Payment System should process a payment request only once. This solution ensures that each payment request is delivered to the Payment System in a reliable and consistent manner, and avoids duplicate or conflicting updates to the same Payment Request record. Middleware can act as a mediator between the Data Entry Point and the Payment System, and implement logic to handle errors, retries, and acknowledgments. Payment System can use the globally unique identifier to check if a payment request has already been processed, and avoid processing it again.
References: Certification - Integration Architect - Trailhead, [Integration Patterns and Practices]
NEW QUESTION # 51
Salesforce users need to read data from an external system via HTTPS request.
Which two security methods should an integration architect leverage within Salesforce to secure the integration?
Choose 2 answers
- A. Authorization Provider
- B. Two way SSL
- C. Connected App
- D. Named Credentials
Answer: B,D
NEW QUESTION # 52
Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.
Which two options will fulfill the use case requirements?
Choose 2 answers
- A. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint.
- B. Use a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record.
- C. Use Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder.
- D. Implement Change Data Capture on the order object and leverage the replay Idin the middleware solution.
Answer: C,D
Explanation:
Explanation
Answer A is valid because the Remote Process Invocation fire and forget pattern allows sending a message from Salesforce to the ERP system without waiting for a response or acknowledgement. This enables near real-time integration and reduces the latency and complexity of the integration. The Flow Builder is a low code tool that can be used to invoke an Apex action that makes the HTTP callout to the REST endpoint on insert of the order object12 Answer C is valid because the Change Data Capture feature allows capturing changes in Salesforce data and publishing them as events to a streaming channel. The middleware can subscribe to the channel and receive the events that contain the order details. The replay Id is a unique identifier for each event that can be used by the middleware to resume from the last processed event in case of failures or interruptions. This ensures reliable and consistent integration between Salesforce and the ERP system3 Answer B is not valid because the Outbound Messaging feature uses SOAP messages to send notifications to external systems based on workflow rules. This requires configuring a SOAP endpoint and a WSDL file for the ERP system, which may not be compatible with the REST endpoint requirement. Moreover, Outbound Messaging does not guarantee delivery or order of messages, which may affect the accuracy and timeliness of the integration.
Answer D is not valid because the Platform Event feature allows publishing custom events from Salesforce to external systems or vice versa using a publish/subscribe model. However, this requires creating a platform event object and defining its fields and permissions, which may not be a low code solution. Moreover, using the record type as the platform event name may not be a valid or meaningful option, as record types are used to define different business processes or user interfaces for an object.
1: Remote Process Invocation-Fire and Forget 2: Invoke an Apex Class That Makes a Callout 3: Change Data Capture : Replay Events Using Middleware : Outbound Messaging Implementation Guide : Platform Events Developer Guide
NEW QUESTION # 53
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To earn the Salesforce Integration-Architect certification, candidates are required to pass a rigorous certification exam that tests their knowledge and skills in designing and implementing complex integration solutions. Integration-Architect exam covers a wide range of topics, including integration architecture, integration patterns, data integration, API integration, security, and performance optimization. Candidates are required to demonstrate their ability to apply best practices and design principles to create scalable, secure, and efficient integration solutions.
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