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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

Question 1

A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.

A. Intermediate values
B. Terminal values
C. Instrumental values
D. Determinate values

Question 2

In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

A. A climate of trust, specific team goals, and members who are conscientious
B. Adequate resources, absence of conflict, specific team goals
C. A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands
D. Adequate resources, group performance evaluation, and an absence of conflict

Question 3

Which statement is true about work teams?
Choose 1 answer

A. The primary goal is to share information that is helpful to individual efforts.
B. The members' primary focus is on improving individual effort.
C. Members of the group generate positive synergy through coordinated effort.

Question 4

Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

A. Smoothing
B. Problem solving
C. Devil's advocate
D. Compromising

Question 5

An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer

A. Affiliation reward
B. Compensatory reward
C. Extrinsic reward
D. Intrinsic reward

Solutions: