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HP Selling HP Storage Solutions and Services Sample Questions:

1. What should occur first during the initial meeting with a potential SMB customer?

A) discussing the specific business and IT infrastructure needs
B) explaining and positioning the HP Storage solutions
C) highlighting problems in the customer's IT infrastructure
D) developing and broadening the customer's IT knowledge

2. What is a cost effective entry SAN for a customer implementing virtualization?

A) HP MSA
B) HP StoreOnce VSA
C) HP StoreEver LTO
D) HP StoreEver Library

3. Which investments does HP Converged Storage use to deliver ROI to the power of three?

A) insight, information, infrastructure
B) information, infrastructure, individuals
C) insight, individuals, information
D) information, integration, individuals

4. A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?

A) software documentation updates and access to technical resources
B) health scans and collaboration with third-party vendors
C) hardware support and 24x7 coverage window
D) a dedicated account support manager (ASM) and 24x7 monitoring

5. You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how to proceed. How should you respond?

A) Request proof of any FUD statements.
B) Ask about their concerns arising from FUD and address the specifics.
C) Inform the customer that it is not HP practice to use FUD to critique other vendors' technology.
D) Propose HP's strength and do not respond to any FU

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