Try and practice the latest EXIN : ITIL Deutsch real questions & answers
Updated: Nov 04, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme) |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITIL4 Foundation |
| Certificate Validity Period: | No fixed expiration (ITIL 4 Foundation certification is generally valid indefinitely) |
| Exam Price: | Approx. 250–350 USD (varies by region and provider) |
| Real Exam Qty: | 40 |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% (26 out of 40 questions) |
| Available Languages: | Chinese (Simplified), German, Spanish, Portuguese, French, Japanese, English |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Practice Manager ITIL 4 Strategic Leader |
| Exam Format: | Closed book, Online proctored or onsite, Multiple-choice questions |
| Recommended Training: | AXELOS ITIL 4 Overview PeopleCert Official ITIL Training |
| Exam Registration: | EXIN ITIL Foundation Certification Page PeopleCert ITIL Certification Portal |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (onsite) |
| Pre Condition: | No formal prerequisites required; recommended familiarity with IT service management concepts |
| Official Syllabus URL: | https://www.exin.com/certifications/exin-itil-foundation/ |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ITIL Practices Overview | - Technical management practices - General management practices (e.g., incident, change, problem management) - Service management practices |
| The Four Dimensions of Service Management | - Value streams and processes - Partners and suppliers - Organizations and people - Information and technology |
| ITIL Service Value System (SVS) | - Continual improvement - Guiding principles - Service value chain - Governance |
| Key Concepts of Service Management | - Value, outcomes, costs, and risks - Services and service relationships |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
Was muss immer getan werden, bevor eine Aktivität automatisiert wird?
- A. Sicherstellen, dass DevOps erfolgreich implementiert wurde
- B. Prüfen Sie, ob geeignete neue Technologie gekauft wurde
- C. Stellen Sie sicher, dass die Lösung menschliches Eingreifen überflüssig macht
- D. Überprüfen Sie, ob die Aktivität bereits optimiert wurde
Correct Answer: D 🗳️
Welche Vorgehensweise hat den Zweck, Risiken für Vertraulichkeit, Integrität und Verfügbarkeit zu managen?
- A. Service-Level-Management
- B. Informationssicherheitsmanagement
- C. Überwachung und Ereignisverwaltung
- D. Kontinuierliche Verbesserung
Correct Answer: B 🗳️
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Welche Praxis wird am ehesten künstliche Intelligenz, robotergestützte Prozessautomatisierung und Chatbots nutzen?
- A. Vorfallmanagement
- B. Kontinuierliche Verbesserung
- C. Problemmanagement
- D. Servicedesk
Correct Answer: D 🗳️
Was ist eine Schlüsselvoraussetzung für ein erfolgreiches Service Level Agreement (SLA)?
- A. Verwendung von auf einem einzigen System basierenden Metriken, die sich auf Ausgaben beziehen
- B. Verwendung einer Vereinbarung zwischen Dienstanbieter und Dienstanbieter
- C. Verwendung einzelner Metriken, die sich auf den Servicekatalog beziehen
- D. Verwendung gebündelter Metriken, um Leistung mit Ergebnissen in Beziehung zu setzen
Correct Answer: D 🗳️
Welches der folgenden ist das WICHTIGSTE oder WIRKSAMSTE Vorfallmanagement?
- A. Tools und Techniken für die Zusammenarbeit
- B. Verschiedene Zugangskanäle
- C. Automatisierte Pipelines
- D. Balanced Scorecard-Überprüfung
Correct Answer: A 🗳️
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