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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is the preferred aid to help you structure discovery meetings with customers?

A) IT cost analysis
B) An article with a checklist showing advantages of your product vs. competitors
C) Business case for the last two proposals
D) Strategic questions Asking Framework

2. What part of the benefits realization approach includes documentation and tracking of actual results vs. projections?

A) Communicating the percentage of benefit goal delivered through implementation
B) Creating an adoption and rollout strategy across user groups
C) Defining formulas to use in calculating productivity gains
D) Creating an outline for the business case

3. Which statement about a "viewpoint" is true?

A) A viewpoint and statement of requirements are equivalent in accuracy
B) Viewpoints describe a stakeholder's preference and desired capability
C) For a viewpoint to be considered, you should confirm at least three stakeholders agree it is a top priority
D) Requirements can be met, while viewpoints reflect stretch goals that are more difficult to realize

4. A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?

A) Target state capabilities
B) A prioritized list of current pain points
C) Best practice metrics and industry benchmarks
D) The company's current value chain

5. You are conducting a project jointly with the customer IT manager for a Customer Division Executive. Which statement is true about presenting recommendations to an Executive?

A) Present only the ideas which require the IT manager to seek new budgets / funding
B) For all recommendations, include a request of funding to conduct a deeper analysis of benefits
C) Recommendations involving process changes should be presented by the IT manager or another internal employee
D) Present ideas which are aligned to the customer's strategy and are realistic to implement

Solutions: